Shoopy
Knowledge base

How to set up and run your store.

26 step-by-step articles covering every part of Shoopy, from the first login to multi-location stock.

Products and catalogue

12 articles

Products, variants, images, pricing and tax fields, SEO, categories and collections.

Adding a product in Shoopy

Pick a product type, fill Basic Details and SEO, watch the Readiness checklist, and save the product live on your store.

Product fields — variants, attributes, checkout fields, and size charts

Turn on built-in fields, add custom Variant, Attribute, Checkout, and Size Chart fields, and control how each appears on your storefront.

Product variants

Define Size or Color options, auto-generate the variant grid, and set prices, stock, and images for each variant.

Product images and video

Upload product images and video — file limits, crop tools, drag-to-reorder, variant images, and the YouTube Video Link field.

Pricing, MRP, tax, and HSN

Set pricing correctly — Sale Price, MRP, tax inclusive vs exclusive, Tax Group for GST, and HSN code on a product form.

Product SEO — SEO Title, URL Handle, and SEO Description

Set product SEO with three fields — SEO Title, URL Handle, and SEO Description — in the SEO card on the product form. Included on every plan.

Clone a product — duplicate and edit a copy in seconds

Clone a product in one click — open the row menu, hit Clone, edit the pre-filled copy, and save. What carries over and what to reset.

Bulk product upload via CSV

Add many products at once — download the template, fill it, upload as CSV, and Shoopy imports in the background.

Product bundles and multipacks

How bundles and multipacks work — sell kits of different items together or packs of the same item, with price and stock.

Categories — create, nest, reorder, and assign products

Add a category, nest a subcategory, reorder by drag, edit, hide, and assign products. Step-by-step setup for the Shoopy admin.

Collections — build banners, grids, video, and HTML sections

Pick a layout, add a banner or video, attach products, set SEO, and reorder sections on your storefront. Step-by-step setup.

Categories vs collections — which to use

Categories drive your storefront menu. Collections curate homepage marketing blocks. Here is how to pick.

Online store

1 article

The storefront around your catalogue — domains, themes and what customers see.

Still stuck?

Ask a person, not a page.

If an article does not answer it, support does — on a call, on WhatsApp at +91 88006 16434, or by email. Real answers from the team that builds Shoopy.

Contact support