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WhatsApp enquiry option

Updated: Jan 28


The feature is all about the WhatsApp enquiry.It becomes easier for customers to communicate on WhatsApp and ask their inquiries. When someone for instance has doubts about a specific item like quality ,quantity ,exact time of delivery ,price related issues and there is no medium to communicate but WhatsApp inquiry can resolve the issue ,you can send a quick message including a similar item but with better features or you can make them understand about product.And this gives your team the chance to both convert this customer and upsell.

Now customers can directly engage with you on WhatsApp which will make it easier for customers and this will minimise customer effort and increase engagement.

We have Call to Action in Product Card and Product Page from which we can choose the WhatsApp enquiry feature.Once you click on the checkbox of WhatsApp then you are able to see the WhatsApp icon on the website with every product.

When To Activate

  1. If you have a Grocery Store then you may not need this.

  2. In Exclusive Websites you can activate.

  3. For Fashion Websites you can activate.

  4. If store have Limited number of Products then you can activate WhatsApp.

  5. How To Activate

Product Inquiry on WhatsApp is in Shoopy Application that you can use in just a minute .This Application is very helpful for your Shoopy Store.Clients can send any inquiries s/he wants to ask. This will boost your sales and clients.

Go to Settings in Shoopy Desktop App -> Display Settings -> When you scroll down ,You can see the Call to Action for Product Card and Page from where we can choose the WhatsApp enquiry feature.Once you click on the checkbox of WhatsApp then you are able to see the WhatsApp icon on the website with every product.

Let’s discuss the features 👍

  1. Add a WhatsApp inquiry button on the Product Page.

  2. Get Product inquiry directly on your WhatsApp number.

  3. Increase your Sales.

  4. Clean and Elegant UI.

#ecommerce #whatsapp

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