Unlock Success with Shoopy's Flexible Plans

Yes — we use Flutter, a cross-platform framework that compiles into native iOS code, giving you high performance and smooth animations just like any other App Store app.

A native app is built specifically for Android using technologies like Kotlin or Java, which means faster performance, better design, and deeper integration with Android features. A hybrid app uses WebView to wrap your existing website — it works well, but isn’t as fast or responsive as a native app.

Yes, you can use your own domain with Shoopy. You can either use a domain that you already own or purchase a new one through Shoopy. Once you have your domain, you can connect it to your Shoopy store by following the steps in the Shoopy Help Center. This process typically involves updating the DNS settings for your domain to point to Shoopy's servers.

Yes, you can upgrade from the Basic Shoopy plan to the Professional Shoopy plan. Please keep in mind that you need to pay the difference amount. To upgrade, you will need to reach out to Shoopy Support Team (contact@shoopy.in) for the same.

Native apps require more development time, testing, and maintenance. We build your app using the Android SDK, handle complex integrations, and ensure compatibility with the latest Android versions — that’s why it's priced higher compared to the hybrid app.

Hybrid apps are web-based and work like mobile websites. Native apps (built using Flutter) offer a much smoother experience, better design, and integrate more deeply with iOS features like gestures and system performance.

Yes, all your Shoopy products, categories, cart, checkout, and payment options will work seamlessly in the native app — with faster speed and a better mobile experience. However, some component such as custom html used in Shoopy store will be rendered as webview inside app.

Native app development involves more customization, testing, and maintenance. It also requires compliance with Apple’s strict guidelines. The cost covers development, publishing, and year-round support.

To set up your own domain on Shoopy, you will need to follow these steps:

1. Purchase a domain: You can purchase a domain through Shoopy or through a third-party domain registrar such as GoDaddy or Namecheap.

2. Update your DNS settings: After connecting your domain to your Shoopy store, you will need to update the DNS settings for your domain to point to Shoopy's servers. This typically involves adding a CNAME and A record to your domain's DNS settings. The instructions to do this can be found in the Shopify Help Center or you can reach out to your domain provider for support.

3. Wait for the DNS to propagate: It can take up to 48 hours for the DNS changes to propagate and for your domain to be fully connected to your Shoopy store.

Note: If you have already connected your domain to another website or service, you may need to update the DNS settings or disconnect your domain from that service before connecting it to Shoopy.

DNS Records

1. A record: Set name to *@* and value to *34.131.166.98*

2. CNAME: Set name to *www* and value to *serve.shoopy.in*

Yes, you can get a GST invoice for your purchase on Shoopy. Shoopy is a GST compliant platform and it generates GST invoices for all purchases made on the platform.

Yes. Apple requires every business to publish under their own Apple Developer account. It's $99/year. We’ll guide you step-by-step to set it up.

Shoopy monitors Google’s policy changes and handles all required app updates to ensure your app remains live, compliant, and functional. You don't have to worry about rejections or removals.

We’ll investigate, make the required changes, and re-submit the app — all included in the annual plan.

Yes, Shoopy offers 7 days no questions asked refund policy. Please note that refund of following products/services is not possible

1. Domain charges

2. App publishing charges

3. Store setup charges

4. any other consumed product/service

5. Read our refund policy for details

Yes, you need to create your own Play Store Developer Account (one-time fee of $25). We’ll guide you through the process and handle the rest.

You get:

• Regular updates for Android OS compatibility

• Bug fixes and app performance improvements

• Help with re-submissions and Play Store policy compliance

• Timely reminders for renewals and app listing requirements

At Shoopy, we have implemented a Fair Use Policy to ensure fairness and transparency in SMS and bandwidth usage. Our policy varies depending on your subscription plan, with quotas set for the number of order SMSs you can send annually. For detailed information on fair use quotas, additional charges, and how they may affect your subscription plan, please refer to our Fair Use Policy page here.

Feel free to visit the linked page for more detailed information on our Fair Use Policy regarding SMS and bandwidth charges.

Yes! The app syncs with your Shoopy store and displays your entire catalog, cart, orders, payments, and more — with native UI.

Definitely. You can upgrade anytime. We’ll build your native app from scratch and guide you through the transition.

Absolutely! If you start with our hybrid app and want to switch to native later, we’ll offer a smooth upgrade path. Just contact our support team.

Shoopy has partnered with RazorPay for online payment facility. The following are some of the payment options available through Razorpay:

1. Credit/Debit Cards: Razorpay supports all major credit and debit cards such as Visa, Mastercard, and American Express.

2. Net Banking: Razorpay allows customers to make payments using their net banking account. It supports over 100 banks in India.

3. UPI: Razorpay also supports Unified Payments Interface (UPI), a real-time payment system developed by the National Payments Corporation of India (NPCI).

4. Wallets: Razorpay supports popular e-wallets like Paytm, PhonePe, and Mobikwik.

5. EMI: Razorpay also supports Equated Monthly Installments (EMI) for certain banks.

6. International Cards: Razorpay accepts payments from international credit cards and debit cards.

7. International Bank Transfer: Razorpay accepts payments via international bank transfer for merchants.

Note: Razorpay also supports other payment methods such as Google Pay, Bharat QR, and more, depending on the country and region, and it might be added or removed from the list over time.

Once you share your brand assets and approve the design, the native app is usually ready and submitted to Google within 7–10 working days.

Typically, the iOS native app is ready and submitted within 10–14 working days, depending on review timelines from Apple.

There are several ways to ship products from your Shoopy store:

1. Self-fulfillment: You can choose to handle the shipping process yourself by packaging and shipping the orders from your own location. This is a good option for small businesses or businesses that sell low-volume items.

2. Via Shiprocket: Shiprocket is a shipping and logistics platform that integrates with multiple e-commerce platforms, including Shopify. With Shiprocket, you can access discounted shipping rates, automate shipping processes, and track your shipments..

3. Use shipping carrier: You can also use shipping carrier such as India Post, FedEx, and DHL to ship your products. You will need to create an account with a carrier, purchase shipping labels and packaging materials, and handle the packaging and shipping process yourself.

When you're shipping your products, it's important to consider factors such as shipping costs, delivery times, and packaging options. Make sure to choose the shipping method that best suits your business needs and budget.