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In India, WhatsApp Commerce  is revolutionizing the way Direct-to-Consumer (D2C) brands connect with their customers.What began as a simple messaging platform has now become a full-fledged sales and engagement channel — where conversations, trust, and conversions all happen in one place. For growing D2C brands, WhatsApp  is not just a support tool anymore — it’s a complete commerce engine that drives discovery, engagement, and repeat sales through simple chat-based experience

WhatsApp has emerged as the most trusted communication platform for establishing direct connections with customers. While sending SMS remains a standard practice, customers rarely engage with them beyond OTP messages. Enter Shoopy's cutting-edge solution, Baat.ai , leveraging the power of WhatsApp for effective communication at an affordable cost. WhatsApp for Transactional Conversations When using WhatsApp for transactional conversations, certain critical updates play a pivo